AUTONET TV
Archive for August 2022NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)Posted August 28, 2022 1:49 AMYou might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at Long Hill Auto Service. You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at Long Hill Auto Service as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Long Hill Auto Service, we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer. Long Hill Auto Service Not So Cool (Air Conditioning Systems)Posted August 21, 2022 8:09 AMThere's nothing quite like getting in your vehicle on a hot day, switching on the air conditioning and having warm air blow out of the vents. You may have had no problem for months and then, one day, you are driving around in a sauna. You're hot stuff, but not in a good way! So what goes wrong when the AC isn't working? It could be a lot of things because the system has many different components. One thing that's a common cause is the vehicle is low on refrigerant (it used to be called Freon). If that's the case, it's not as simple as simply adding more. Sure, it may fix it quickly for a short time, but it's more likely than not that the refrigerant will just leak out again. The original Freon used in air conditioners was destroying the Earth's ozone layer, so that's not used much any more. But the one that's currently used also contributes to global warming, so it's important that as little of that escapes as possible. So a technician will determine if there's a leak in your system, where it is and fix that before adding new refrigerant. Your vehicle also has an evaporator or two, and those can fail. Leaks are often the problem with them as well. The big component that can go bad is the compressor, often a victim of age, wear or neglect. A technician will also check to see that the blower is working correctly. That's what blows that cool air into the cabin. Sometimes the motor will fail, a relay will go bad or a fuse will blow. As you can see, there are lots of different parts involved here! The good news is that your vehicle's service facility has the special equipment to recover the refrigerant and check the system's pressure, both vital to properly servicing the air conditioning system. As with many vehicle components, regular maintenance can go a long way to minimizing problems in the air conditioning system. It can reduce the chance of the compressor having to be replaced, too. Pretty cool, huh? Long Hill Auto Service Not Too Hot and Not Too Cold (Temperature Gauge)Posted August 7, 2022 9:54 AMYou know your body temperature is supposed to be 98.6 degrees F, 37 degrees C. Your vehicle has a normal temperature, too, and if you pay attention to it, that can save you some big headaches down the road. Many vehicles have a temperature gauge on the dash that takes the temperature of the engine's coolant. Some have a thermometer symbol, some read C-H (cold to hot). Many will have a red zone that shows when water temperature is getting into the danger zone. Others are digital and have a red warning light that signals overheating. And some vehicles have a light that goes on when the engine temperature is out of the normal range. If your vehicle has a gauge, pay attention to it. If you need help locating it, ask one of our Long Hill Auto Service experts to give you a quick explanation. Chances are when the vehicle has been running for 15 minutes or more, the temperature gauge will settle into its own "normal" zone, often just below the midway point. If you have a digital readout, remember what that "normal" temperature is. Here's why. At any point when you're driving, the temperature gauge is the quickest way to get a sense that the engine is running the way it should, a quick health checkup, as it were. Say you're on a 3-hour trip, glance at that gauge every hour or so. It should always be in the same spot. If it starts to move one way or the other, you may be able to catch a problem before it gets serious. Pay special attention to it moving into the hot zone. The needle on the gauge is the easiest and least distracting way to see an engine heating up, but on a digital gauge, start paying attention if the temperature reaches 240ºF/115ºC or more. Remember, though, that just because the gauge reads "hot" doesn't mean your engine is on the verge of burning up. It could be a bad sensor and the engine will be at a normal temperature. But it also could be a failing water pump, coolant leak or thermostat. By pulling off the road and observing your engine, it will give you a pretty good idea if it's running hot or not. If the gauge is too "cold," it could be a broken gauge or thermostat sticking open. Usually being in the cold range isn't as worrisome, but you should have it checked out since other systems may be affected. Heat is one of a vehicle's worst enemies, especially when it comes from within. Know your vehicle's normal temperature and keep an eye on it.
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Reviews
Bob and his team are fantastic. I broke a bolt doing my own brake job, went down to Long Hill Auto at 5:30 on a Friday and they went above and beyond to help me out. Removed the broken bolt and found a replacement bolt to allow me to finish the job. They didn't need to do any of this, but they chose to be a huge help. I will definitely return to this place, very quality people. Thanks again! Christopher Carlo, 11/16/2024 |
The guys working there are super nice and friendly F. Ahmed, 10/19/2024 |
The staff here are great people. I would recommend checking them out before anyone else. Sebastian Mendoza, 10/02/2024 |